LG needs more than fast software updates: What users really want

Given its relationship with Google over three Nexus phones as well as its past track record, you’d think LG was one of the better Android OEMs when it came to software updates. That’s why it was a bit surprising to see it get a failing grade in Computer World’s Oreo upgrade report card, and that was just for the latest Android release. LG has just announced a strategy that will thankfully remedy that situation but it will need more than just timely updates to salvage its smartphone business.

LG’s phones are in limbo. While not exactly in the red like HTC, it’s also not raking in the dough like its competitors either. It does suffer almost the same perplexing problem as HTC. Its flagships are positively received by critics and reviewers, but those fail to translate to positive sales numbers.

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