Microsoft just announced some new Surface devices but it is hardly done facing problems with its older, existing computers. Earlier this year, what was supposed to be its most repairable and upgradable laptop (which is still not that easy to repair anyway) was reportedly cracking its screen for no immediately apparent reason. Microsoft was, fortunately, more responsive to this than Surface Pro 7 shutdown problems and while its official diagnosis is literally unbelievable, it is at least offering to repair those mysteriously cracked screens at no extra charge.
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https://www.slashgear.com/surface-laptop-3-repairs-for-randomly-cracking-screens-offered-for-free-10619948/