Samsung isn’t including earbuds in the U.S., but they’ll send you a pair.
If you’re planning to buy a Galaxy Note 20 when it ships next week, you might be in for a surprise when you unbox it. Samsung has opted to ditch the wired AKG earbuds from the box, but there’s some good news: It isn’t leaving customers high and dry. If you prefer to get a pair of wired USB-C earbuds, Samsung will send you a pair free of charge.
According to Samsung, “consumers that prefer the USB-C wired headphones, our customer care team can offer them on request” and will receive a pair free of charge. It’s not clear how long it will take, but likely several weeks.
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