There was a time when software development was such a closely guarded process that almost everything happened behind extremely closed doors. Even beta tests were handed off only to accredited QA companies under heavy NDAs. Things have change these past years, with some of the responsibility of testing software falling on the shoulders of volunteers, most of them just end users themselves, but very passionate ones at that. Sony seems to have wisdom, not to mention practicality, of that setup and is now looking for morePS4 beta testers to join its army.
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https://www.slashgear.com/sony-looks-to-the-crowd-to-beta-test-next-ps4-system-update-20398400/