If you own an iPhone 6s or 6s Plus and noticed that your battery percentage indicator hasn’t been updating, you’re not alone — Apple has acknowledged the issue on its latest phones and added a support document for those affected.

The issue has been occurring for those who are either changing time zones manually in the Settings app or who have traveled and had the time zone changed automatically.

In its new support document, Apple’s first recommendation is to to turn your iPhone off and turn it on again. If that doesn’t work, try the following steps:
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