The Samsung Galaxy S10, S10 Plus and S10e recently started shipping to buyers, but some of them aren’t best pleased at the moment. And it’s nothing to with the actual phones.

When the S10 range was unveiled on February 20, Samsung announced a promotional pre-order offer that would bag early buyers − from a participating retailer − a free set of Galaxy Buds. The offer went live on February 20 and expired on March 7.
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