MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is Apple’s first real acknowledgement that some of the low-profile keyboards on its latest notebooks haven’t been quite as successful as initially promised.
Apple’s goal with the so-called butterfly keyboard was straightforward: reduce the depth of the keyboard assembly so that it could make a thinner notebook, but still keep the tactile feel of a regular ‘board.
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https://www.slashgear.com/apple-keyboard-service-program-macbook-pro-repair-stuck-keys-refunds-22535261/
