The latest car satisfaction ratings are out – and not everyone is happy

The winners and losers in car satisfaction have been totaled up, and while there’s good news for Tesla it’s not such a happy situation for other automakers facing criticism for underwhelming models and frustrating cabin tech. While totaling up things like recalls, or comparing 0-60 mph times, are straightforward metrics, figuring out which vehicles and brands inspire the most warm, fuzzy feelings is a lot trickier.

After all, there’s not only variations in how people think about their transportation to take into account, but differences in perception of vehicles depending on price, category, and intended purpose.

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