Freshdesk (opens in new tab) is a customer support platform from Freshworks. This CRM offers a helpdesk, messaging center, and call center all in one. In our Freshdesk review, we help you decide if this is the best CRM software (opens in new tab) for your business.Freshdesk is designed specifically for customer engagement, and is one of a series of Freshworks (opens in new tab) CRMs with different focuses – including Freshmarketer (opens in new tab) for marketing, Freshsales
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