The amount of times I make phone calls these days has decreased massively over the years – sending a message means you can still chat with friends and family but at a pace that’s more convenient.  I also find I now only make calls when I’m doing something else to maximize my time – whether that’s sorting the washing while I’m on hold to a company, or because both myself and my partner are chatting to our families. But you might be surprised to learn that I make these calls on my Amazon Echo, and other Alexa smart speakers and smart displays in my home.
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