Following last month’s reveal of Microsoft 365 Copilot, a prompt-powered artificially intelligent (AI) productivity tool powered by OpenAI’s ChatGPT technology, Microsoft has announced that it’ll also be adding the tech to its Viva customer experience tool.In a blog post (opens in new tab), Microsoft suggests that the addition of AI to Viva will “prioritize both productivity and employee engagement”. Copilot will be coming to all aspects of Microsoft Viva, from Goals, to Engage, Topics and Answers.The tech giant also
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