The surprise of Sonos speakers they hadn’t ordered arriving on their doorstep has quickly become a major inconvenience for a number of customers of the multi-room hi-fi system brand. According to The Verge (opens in new tab), Sonos has apparently been sending multiple speakers in error to folk who had only ordered a single device, with the company then proceeding to charge them for the extra units. The article goes on to explain how in one case a customer was charged over $2,000 after ordering one Sonos Move but ended up receiving seven units of the portable Bluetooth device.
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