I sit in front of a Mac all day (like you probably do), so I rely on notifications a lot, especially to communicate with co-workers, friends, and family. The problem I’ve been having, however, is that the Messages app often fakes me out with phantom unread messages, leaving me frustrated and confused. Here’s what happens: The Messages icon in the Dock shows a red “1” badge, indicating that there’s a new message. But when I open Messages, there’s nothing
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