AI & Bots

AI voice fraud is exploiting contact centers

AI-generated voice cloning has moved from proof-of-concept to production. In the last quarter of 2024, roughly

Ignore the hype – I tested Gemini 3 and ChatGPT 5.1 head-to-head on what really matters: ease of use

AI use has reached a point where people are as interested in how easy and natural

10 easy tips to help you get better results from ChatGPT every time you use it

Whether you’re brand new to ChatGPT or you’ve been using it for months, chances are you’re

Is privacy really dead? How generations are rewriting data protection

When Scott McNealy, former CEO of Sun Microsystems, said “privacy is dead” and that we needed

I interviewed a woman who fell in love with ChatGPT — and I was surprised by what she told me

We’ve all heard stories about people forming emotional bonds with AI – we explored both the

What exactly am I paying for? Redefining value in the age of AI

It is the question that every consultant fears. A client questioning the value a professional services

GPT-5 is here and your network needs to catch up

OpenAI’s GPT‑5 is already changing how enterprises work. More than 600,000 companies are now paying business

I tested Gemini 3, ChatGPT 5.1, and Claude Sonnet 4.5 – and Gemini crushed it in a real coding task

I’ve dreamed of this silly game for years, and only Gemini 3 could bring it partially

Can ChatGPT save shoppers cash over Black Friday? Here’s my opinion as a retail expert

As someone who’s covered the annual Black Friday sales for over five years, I’m no stranger

The sovereignty shift: how UK and Irish SMEs can regain control of their data

Anxiety around data hosting is mounting among small and mid-sized enterprises (SMEs) across the UK and

Vibe coding to vibe hacking: securing software in the AI era

The way we write software is changing much faster than developers could have anticipated. At the

Organizations must own the right to their cloud compute, or innovation will suffer

Data is the beating heart of any modern enterprise, forming the foundations of digital sovereignty, scalability

Microsoft reveals Agent 365 – the new and (hopefully) easy way to get a handle on all these new AI agents at work

Microsoft reveals Agent 365 at Ignite 2025 New platform lets you see and manage all your

Your favorite Microsoft 365 apps are getting a load more Copilot AI Agents – Word, Excel, Outlook, PowerPoint all get a boost

Microsoft reveals many new AI agents at Ignite 2025 Agent Mode also gets expansions across Word,

Gemini 3 is here – 3 things to know about the major AI update

Google’s new Gemini 3 model is out to enhance all of Google’s AI features. The Gemini

ChatGPT Free vs Paid: will upgrading actually improve your experience?

While you can use ChatGPT (and Google Gemini) in a web browser, or on your mobile

ChatGPT is down – Everything we know about the latest AI outage impacting OpenAI

Refresh ChatGPT is back online It looks like CloudFlare has fixed the issue that was plaguing

What technology leaders need to ensure AI delivers

Artificial intelligence is often pitched as an “existential” issue for enterprises. But for all their undoubted

Gemini 3 expected to launch this week – 5 big upgrades that could make the chatbot better than ChatGPT

The next generation of Gemini could launch this week, as rumors ramp up about the future

Top 10 AI chatbot do’s and don’ts to help you get the most out of ChatGPT, Gemini, and more

While chatbots can be great for some tasks, they can also put your security and privacy

Why Google’s smarter weather might be the most useful AI in your life

Google has launched a new AI-powered forecasting model called WeatherNext 2 WeatherNext 2 has faster, more

How ChatGPT works: A guide to its interface on mobile and web

ChatGPT has taken the world by storm, becoming the most popular AI chatbot in history. One

Planning a trip? These 3 new Google AI tools could save you a lot of time and money

Google has upgraded its AI-powered travel tools The AI can plan custom itineraries, find flight deals,

OpenAI wants ChatGPT to contribute to your group chats – and I can’t decide if that’s exciting or creepy

Some users are now able to try out group chats with ChatGPT ChatGPT will decide when

How ChatGPT can help you look after your wellbeing

We all like the idea of looking after our mental health. Journaling every day, sticking to

7 ways ChatGPT can help you plan the perfect vacation

I’ll admit it: planning a holiday can be more stressful than the job you’re supposed to

The UK is bringing in digital IDs. Here’s how to stop them becoming surveillance tools

Everyday life already depends on proving who we are, from applying to jobs, renting homes, accessing

Big data, big challenge – how life sciences turn information overload into insight

Big data refers to extremely large and complex data sets that are so massive and intricate

If the calculator wasn’t the end of learning, AI won’t be the end of work

Every time a new tool comes along, people worry it will ruin us. The printing press

I tried every new Google AI shopping feature, and I feel a lot better about holiday shopping this year

Google has big plans for your holiday shopping, specifically a new set of AI tools designed