If you’ve ever been left waiting to connect to a Microsoft Teams call and thought, “what might make this experience even more tedious?”, then you may just be in luck. The video conferencing service has announced it will be adding hold music for users unlucky enough to have their call transferred. When a call transfer is initiated, music “can be played” to those on hold, the company said in a new entry (opens in new tab) on the Microsoft 365 roadmap – replacing the silent void that is currently in place as you wait to be connected.
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