AI & Bots
How Agentic AI is changing the game in CX and beyond
The rise of agentic AI is revolutionizing customer experience (CX) by introducing autonomous decision-making, real-time adaptability, →
How AI resurrected an unsolved security problem — data sprawl
The rush to adopt generative AI has reignited a legacy security problem that has long plagued →
‘We haven’t figured that out yet’: Sam Altman explains why using ChatGPT as your therapist is still a privacy nightmare
OpenAI’s CEO says using ChatGPT for therapy has serious privacy risks Your private chats might be →
Even AI agents aren’t immune to silos
AI agents, the much-touted next phase of generative AI, have commanded enterprises’ attention. Right now, 61% →
Aligning data privacy responsibility with operational reality
Once the exclusive domain of legal and compliance, data privacy is now a major responsibility for →
Will Agentic AI change the way creatives work? These 12 AI tools are reshaping the creative industry
Creative work relies on technology. Instead of physical materials, a contemporary artist’s toolkit is largely digital, →
Healthcare providers really want to try out AI – but don’t really have the skills
Many organizations now have well-defined GenAI strategies, but are still worried about legacy infrastructure and security →
I created a motivational AI life coach with Character.ai – here’s what happened
We often talk about AI as a productivity tool. It helps us write faster, summarize reports, →
What if Clippy and AI Cloud intelligence had a baby? It would probably look like Microsoft’s new Copilot Appearance feature
Microsoft has begun testing Copilot Appearance to give the AI assistant a more distinct personality The →
Your Mac just got smarter: OpenAI has added ChatGPT Agent to its Mac app
OpenAI brings Agent mode to its Mac app Agent mode is accessible from the toolbar menu →
Switched to ChatGPT for search? Google wants to tempt you back with Web Guide – here’s how to try it
AI chatbots are becoming more widely used for searching for things online, and Google, with its →
I tried this simple ChatGPT prompt that makes learning skills incredibly easy
Have you ever heard of the 80/20 rule? Also known as the Pareto principle, it’s the →
I tried 70+ best AI tools in 2025
If you work with AI tools every day like I do, you probably know this already →
What is ‘dirty’ data and why is it important for businesses to eliminate it?
As personalized and user-centric offerings become a necessity for modern organizations, utilizing data is a critical →
I am an AI expert and here’s how businesses can take their AI dreams to the next level
There’s no doubt that AI can offer businesses significant opportunities to enhance efficiency, unlock insights and →
Here’s what happens when you ask ChatGPT to make a car based only on efficiency – and why a good prompt is so important
I’ve enjoyed seeing what ChatGPT thinks about my personality based on my favorite characters and what →
Google Photos can now animate your photos into short videos
Google Photos is adding a feature that turns still images into six-second AI-generated videos The platform →
I tried using Gemini Live to help bet on horse races and it went about as well as you’d expect
Gemini is up for the wager. Google’s powerful AI can’t bet directly, but when I took →
The three generations of AI coding tools, and what to expect through the rest of 2025
From the outside looking in, the AI coding assistance market might seem like one big blur →
This Ozzy Osbourne tribute video may have 5.8M views, but it just shows everything wrong with AI slop (and what the hell is that music?)
The world of rock lost one of its father figures when Ozzy Osbourne, the frontman for →
Trump’s AI plans will strip AI of intelligence and humanity – and nobody wants this
In the race to lead the world in AI, the US just took a back seat. →
Radeon AI Pro R9700 GPU confirmed for July 23 release with partner cards listed online between $1240 and $1277
Radeon AI Pro R9700 confirmed for July 23 launch with 32GB GDDR6 memory Early partner listings →
Sam Altman says there’s ‘Something about collectively deciding we’re going to live our lives the way AI tells us feels bad and dangerous’ as OpenAI CEO worries about an AI-dominated future
Sam Altman is worried about people’s over-reliance on ChatGPT The OpenAI CEO says, “Something about collectively →
I tried the Samsung Galaxy Watch 8’s new antioxidant index on a bunch of tired tech journalists, and it might just be my new favorite smartwatch feature
Last year was the year of the best smart rings, and 2025 is shaping up to →
Businesses are potentially missing out on millions by not embracing AI
Report finds over half of UK companies could be missing out on revenue from slow AI →
7 ways AI is being used in CRMs
Customer relationship management (CRM) platforms have become essential to modern business operations – no longer just →
Are you a browser or a builder? Why AI’s real disruption demands a different mindset
Everyone’s talking about AI agents. From Manus to Gemma, they’re hailed as the next frontier in →
Windows 11 migration could be the perfect time to get an AI PC
IT decision-makers see upgrading as a chance to get the latest AI PCs Advanced security and →
The Now Bar on the best Samsung phones is about to get a lot more useful – and could soon match Live Activities on iOS
Now Bar is a key new feature in One UI 7 More third-party app integrations are →
OpenAI says it has proof its tools are making workers more productive
OpenAI figures claim ChatGPT now has 500 million users globally Younger workers use it more, but →