AI & Bots
AI is coming to 911 dispatch centers – here’s why it might be a good thing
AI voice assistant Aurelian is helping 911 call centers handle non-emergency calls like noise complaints and →
Salesforce CEO says it cut 4,000 support jobs – and replaced them with AI
Salesforce has replaced thousands of workers with agentic AI CEO Marc Benioff said he “need[s] less →
Can AI really bring down healthcare costs?
The healthcare industry is at a critical inflection point. With rising costs and growing demand, the →
I’m an AI expert and here’s why fake AI reviews are going to be a massive problem, very soon
Fake product reviews waste people’s time and money. It also dilutes and distorts competition among sellers. →
Commerce without clicks: the infrastructure behind visibility
OpenAI is embedding payment and checkout directly into ChatGPT, allowing transactions to happen inside the generative →
I’ve finally found an Apple Intelligence feature I can’t live without – and it might convince you to buy an iPhone 17
I’ve been using Apple Intelligence on my iPhone 16 Pro Max ever since it launched last →
Copilot launches on Samsung TVs – but I don’t want to talk to AI to watch Netflix
Television voice assistants can be great for speeding up finding and starting shows and movies, but →
Beyond time-saving: Generative AI’s shift from speed to decision making
Most people associate Generative AI (GenAI) with time savings. GenAI success stories have made corporate waves →
AI pioneer warns that machines are better at emotional manipulation than you are at saying no
Geoffrey Hinton warns that AI will soon be better than humans at emotional manipulation They may →
AMD revealed more about its 128-GPU MI355X DLC rack and plans for the MI400 making its appearance next year
AMD highlighted MI350 series at Hot Chips 2025 with node-to-rack scalability MI355X DLC rack features 128 →
Why voice still rules in the AI-powered contact center
Customer service has evolved rapidly in recent years. From bots to self-service portals, digital channels have →
Powering productivity: why small businesses are pivotal to the UK’s digital and economic future
As the UK looks to chart a course toward long-term, inclusive economic resilience, one group remains →
I spent the weekend comparing Gemini’s new Nano Banana image tool to ChatGPT – and there’s one clear winner
At least as far as I’m concerned, ChatGPT has been ruling the roost for image generation →
For successful AI implementation, organizations need to prioritize outcomes over ownership
It’s too late to ‘wait-and-see’ when it comes to AI. We’re past the experimentation phase. What →
How to choose the perfect AI assistant for your business
In today’s business environment, Artificial Intelligence (AI) assistants have become essential tools for managing regular everyday →
SMBs want to use tech more in order to grow – but costs are proving a big barrier
Study finds 96% of SMBs agree tech could help them reach new markets AI, digital marketing →
I tried asking ChatGPT to explain my job to a five-year-old and here’s its hilarious response
Job titles aren’t always a good descriptor of what someone actually does all day, and trying →
Adversarial AI is coming for your applications
AI is having its moment, reshaping how developers work. While the best AI tools enable faster →
Your smartest employee might not be human
For business leaders right now, two small words seem almost impossible to avoid: AI agents. Built →
16 ChatGPT prompts to save you money on flights
Can ChatGPT really cut the cost of your next trip? Some travellers online talk about it →
KPMG built a 100-page monster LLM prompt and now tax advice that once took weeks gets churned out in hours
KPMG’s TaxBot development consumed months of drafting a 100-page prompt Partner-written tax advice had been scattered →
People are falling in love with ChatGPT, and that’s a major problem
More people aren’t just using ChatGPT to proof emails or plan trips. They’re leaning on it →
Fi Connectivity Issues
Check your internet connection to be sure it’s working properly. If you can’t connect to the →
AI could already be stealing jobs from young US workers
Workers between 22-25 years old seem to be most affected by AI Software development and customer →
Trust as a competitive advantage: A data privacy expert’s perspective
Data is the cornerstone of successful modern businesses. From tailored marketing messages to personalized customer experiences, →
The true cost of cyber attacks
So far this year, M&S, Co-op, Cartier, Harrods and most recently, LVMH, have become victims of →
The XDO blueprint: a guide to enterprise Agentic AI implementation
In today’s technology landscape, AI is a key catalyst driving innovation and new business models. What →
Anthropic warns that its Claude AI is being ‘weaponized’ by hackers to write malicious code
Anthropic’s Threat Intelligence Report outlines the acceleration of AI attacks AI is now fueling all parts →
AI hype vs. business reality: the race to meaningful implementation
Artificial Intelligence (AI) is one of the most talked-about technologies of our time. It dominates headlines, →
Can you spot an AI-generated scam?
As AI tools become part of everyday life, most people believe they would be better equipped →