iPhone 8 and iPhone 8 Plus owners are dealing with numerous problems including Bluetooth issues, sound problems, and various issues with the device setup.
iPhone 8 users are reporting issues with their hardware and the iOS 11 software that powers the two devices. We expect the list of problems to grow as more people buy the iPhone 8 and as Apple releases additional firmware updates throughout the year.
This guide will take you through the current list of iPhone 8 problems. It will also provide you with some resources that will come in handy if you start noticing issues with your new phone.
It also includes a look at what to expect from Apple and the next version of iOS.
iPhone 8 Problems
Apple’s pushed out numerous iOS 11 bug fix updates, but we continue to see iPhone and iPhone 8 users complain about performance issues and bugs.
We’re hearing about Wi-Fi issues, Bluetooth connectivity issues, problems with first and third party apps, Touch ID and 3D Touch problems, restore problems, abnormal battery drain, and iCloud issues.
Problems can popup at any time so you’ll want to be as prepared as possible. We recommend periodically backing up the files on your phone to keep them safe.
To assist you, we’ve put together a guide that will take you through the backup process using Apple’s iTunes software. We’ve also released a guide that details the backup process via Apple’s iCloud service.
Apple will eventually release a new version of iOS 11 for the iPhone 8 and iPhone 8 Plus. When it does, you’ll want to prepare your device. New iOS updates always bring trouble and a little prep work will go a long way toward preventing headaches.
We’ve released a pre-installation guide that will take you through some things to do before installing new software on your device. If this is your first iPhone you should get familiar with the process.
Where to Find Feedback
If your iPhone 8 or iPhone 8 Plus is struggling, you’ll want to dig into feedback and fixes from fellow users. Here are a few places to do that.
We recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for feedback about the iPhone 8’s hardware and its version of iOS 11.
We’ve also put together a guide to the iPhone 8 iOS 11 update. This guide provides our feedback about the upgrade and some tips that’ll help you prevent issues.
How to Fix iPhone 8 Problems
If you run into problems with the iPhone 8 or iPhone 8 Plus your first thought might be to take it back to Apple or the place where you bought it. Before you do that you should try fixing the issue from home.
Before you take your phone down to an Apple Store, take a look at our list of fixes for common iPhone 8 problems. It offers fixes for the most common problems.
We’ve also put together some tips to help you improve your iPhone 8’s overall performance and a guide to improving iPhone 8 battery life.
If iOS 11.3 killed touchscreen functionality on your iPhone 8 or iPhone 8 Plus, try installing the iOS 11.4.1 update.
If you can’t find a fix in those guides make sure you check Apple’s discussion forums. There are a lot of knowledgable users over there and you could get a solution to your problem within minutes.
You can also get in touch with Apple on Twitter and see if its support crew can help. You can also get in contact with Apple Support via the company website.
If Apple’s customer service can’t help you solve whatever it is that’s plaguing your iPhone 8 or iPhone 8 Plus, it’s time to take your phone to an Apple Store (if one is close by) or your local carrier store.
Make an Genius Bar appointment and have them run diagnostics on your device to see if they can pinpoint the problem. Your iPhone 8 is under warranty so they might offer you a replacement if the issue is serious.
Downgrade Your iPhone 8
Once you move your iPhone 8 to iOS 11.4.1 you’re stuck with it.
Apple’s stopped signing off on iOS 11.4 which means iPhone 8 and iPhone 8 Plus users running into problems with iOS 11.4.1 are on their own.
We don’t know when Apple will release the next version of iOS 11 though we’re hoping for a surprise iOS 11.4.2 release ahead of iOS 12’s release this fall.
Downgrading isn’t a guaranteed way to solve problems, but its worked for many users in the past. If you’re new to the iPhone and iOS, take a look at our guide to downgrading iOS.
iOS 11.4.1 could be the final version of iOS 11.
Apple hasn’t confirmed an iOS 11.4.2 update so those of you dealing with problems could be on your own for a few weeks while Apple prepares its next operating system.
Apple is currently working on an iOS 12 update for the iPhone 8 and iPhone 8 Plus. The update is scheduled to arrive this fall, but you can try iOS 12’s features long before that thanks to the beta.
iOS 12 comes with a long list of changes including performance improvements for the iPhone. The beta is plagued with problems, but it’s worth a shot if your iPhone 8 is struggling on iOS 11.