- Stunning design and build
- Great screen
- Well-implemented stylus and software
- Superb cameras
- Potentially sub-average battery life
- Wildly expensive
- Review Price: £869/$1130
- 6.3-inch quad-HD+ AMOLED HDR display
- Snapdragon 835 or Exynos 8895
- 6GB RAM, 64GB storage
- 3300 mAh battery, Wireless and fast charging
- Android 7.1.1
- 12-megapixel dual camera: 1x telephoto (f/2.4, OIS) and 1x regular wide-angle (f1.7, OIS)
- 8-megapixel (f1.7) selfie camera
- IP68-certified waterproof
- Colours: Midnight Black (UK), Maple Gold (UK), Orchid Grey, Deep Sea Blue
- S-Pen with 4,096 levels of pressure sensitivity
- USB Type-C charging port
- Bixby AI digital assistant
- 8MP front camera
What is the Samsung Galaxy Note 8?
Some thought the Note 8 might never happen. After the successful launch and subsequent disastrous recall and discontinuation of the Note 7, which still gets namechecked on some airlines as a banned object, you’d have forgiven Samsung for dropping the Note name and starting again.
The Note 8, then, is supposed to be Samsung’s humble return to the phablet market, and in many ways this phone is a huge success. With a gorgeous design, incredible 6.3-inch screen, great software and excellent stylus, there’s very little not to like here. In fact, the only big concern I have is that this phone’s battery life might not be long enough for heavy users.
NOTE: Many UK journalists were only given four days in which to review the Samsung Galaxy Note 8. While I’ve used the phone nearly non-stop since I received it, I’m not yet comfortable giving it a rating or an award, as I don’t feel I’ve lived with it long enough to have the right to do so.
In particular question is the battery life, which takes at least a week of use to get a proper gauge on. I will add a score once I have had more time with the phone.
The Note 8 is a stunning piece of design. While the Galaxy S8 and Galaxy S8+ have a friendly, more curvaceous design aesthetic, Samsung continues to nod at its business customers with a slightly sharper edges and a squarer camera module. You still get the iconic InfinityEdge design where the left and right sides of the screen slope off to the side and you get the ultra-thin top and bottom bezel to boot. I actually prefer it to the regular S phones, although others might disagree.
The whole lot is coated in Corning Gorilla Glass 5.0, and my unit lives up to its colour description of Midnight Black. It looks great out of the box, but after a little while of using it, greasy marks do begin to build up on the back. That’s not unique to this phone, and it looks far cleaner than many smartphones do after they’ve been subjected to my clammy palms.
It’s hard for me to comment on the longevity of the glass coating on this device because I haven’t dropped it properly. However, experience from elsewhere tells me that even the latest glass phones won’t survive clumsiness: our mobiles editor, Max Parker, dropped the Galaxy S8 earlier this year and cracked it, while my wife dropped her (Gorilla Glass 4) Galaxy A5 2017 from table height and smashed the back panel to smithereens. It is at least IP68-certified, meaning it’s waterproof even when subjected to a half-hour submersion.
I did drop the phone a couple of inches onto my kitchen counter at one point, and later laid it on a slightly rough stone table, and it came away without blemishes, as you’d well expect. The camera module has a very, very slight extruding border that protects the lenses from such behaviour. I did pick up one tiny mark on one of the exposed antennae on the top of the phone, which seems to have happened when it was in my pocket.
As for features, let’s start with the front. There’s a front-facing camera and iris scanner inside the top bezel along with the earpiece and an LED notification light. On the bottom there’s nothing visible, although the lower portion of the screen is actually a pressure-sensitive home button that can be used to wake the phone. On the left edge you get the volume rocker and the Bixby personal assistant button, while on the right is the power button. The lower edge is home to the USB-C connector, 3.5mm headphone socket and pop-out S Pen stylus, as well as the loudspeaker. Finally, on the top, you get a SIM card/microSD card slot.
The camera module comprises of two sensors behind two lenses (more on these in the Camera section), an optical heart-rate monitor, LED flash, and a fingerprint scanner. I’ll save the fingerprint scanner for later, but I’ll say right here that on a phone this size, this is most certainly the wrong place for it and is almost impossible to reach when pulling the phone out of your pocket.
Its 6.3-inch screen might sound like a nightmare for the small-handed. In reality, thanks to the sloped edges, tiny top and bottom of the bezel, and slightly stretched 18.5:9 aspect ratio, it’s nowhere near as big as the 5.5-inch iPhone 7 Plus and other similarly chunky phones.
It’s comfortable to hold in one hand, but less so to operate it effectively. If you’re just idly scrolling through Facebook then it’s fine, but as soon as you want to tap a button in the top half of the screen you’ll need your other hand, or to activate one-handed mode. One-handed mode is off by default but will be essential for many buyers and, once enabled, can be activated either by triple-tapping the home button or swiping diagonally up from the bottom corners.
At 2960 x 1440 pixels (‘WQHD+’, 522ppi), the 6.3-inch panel certainly isn’t left wanting when it comes to resolution. Trouble is, you’ll rarely see that many pixels being put to good use. In its default ‘optimised’ power state, the Galaxy Note 8 only renders apps and photos at 2220 x 1080 pixels (‘FHD+’, 392ppi), and 1480 x 720 pixels (‘HD+’, 261ppi) when in power-saving mode. It’s only when you switch on Performance mode, to the detriment of battery life, that the Note 8 actually fires on all cylinders and pixels.
To many users, this will be confusing. Why have so many pixels when you’re not going to be using them to their full effect? When in FHD+ mode, 2.3 million dots are being dealt with by 4.2 million physical pixels, which seems like a waste. Indeed, only serving up FHD+ saves processing power, but doesn’t save any power from the screen itself.
Complexity aside, even when in its standard mode, the screen is stonkingly good. When it needs to, it can rise to an eye-searingly bright 1200 nits. For for the uninitiated, a good laptop screen will get to about 300 nits and a top-end HDR TV will generally get to around 1000 nits. That’s unbelievably bright, although it’s hard to verify because even with automatic brightness switched off the screen refuses to go beyond 340 nits under normal conditions. I suspect you’ll only ever get to 1200 nits when watching HDR content, which is not something I’ve been able to do yet.
The AMOLED display manages clean whites, rich colours and only a hint of motion blur when scrolling through text. There’s a slight blue tinge if you view the phone off-centre, and the two sloping edges lose some brightness and clarity, which is a bit disappointing, if not surprising.
With the screen turned up to its full WQHD+ resolution, text is super sharp and crisp, as are high-resolution photos. But, I’ll be honest, you’d be hard-pressed to spot the difference in everyday use. I suppose this conclusion sort of justifies Samsung’s decision to disable the full resolution by default, but that doesn’t change the fact that this super-expensive screen is being wasted most of the time.
Because of the odd aspect ratio, you have to explicitly set each app you open to be stretched to the full length of the screen. So far I’ve had no problems with this. The only other downside is that most online videos are in a 16:9 aspect ratio, which means your video will have black bars either side of it, or you can stretch and crop the video so it fills the screen. Some widescreen movies actually benefit from the latter, but you’ll need to decide on a video-by-video basis.
One final function of note is the always-on screen. Because AMOLED pixels are self-lighting (they only consume power when they’re not black, unlike conventional LCDs that are always on), you have the option of keeping the display on with a black and white clock, battery information and media buttons.
This is great, until you check out Samsung’s power options and realise that having it on can decrease battery life by over an hour a day. What’s more, it doesn’t seem to turn off even when the phone is in your pocket, wasting even more precious energy. It’s a great feature on Samsung’s other phones, but when battery capacity is so tight, it’s the first thing you should turn off.
It used to be fashionable to complain about Samsung’s TouchWiz design. Techie folk loved to whine about its childish icons, rubbish bloatware, weird sound effects and slightly sluggish performance. This is no longer the case, and the freshly re-branded Samsung Experience is a mature Android skin, bringing not a merely good experience to the table, but something that genuinely sets it apart from other Android phones.
There are far too many unique features to talk about here, but one that has to get a mention – mostly because it has a dedicated button – is Bixby. Mobiles editor Max Parker wasn’t impressed by Bixby in its first iteration, but since then Samsung’s personal assistant has learned to respond to commands in English.
I like the fact that Bixby only listens when you hold down the Bixby button. Commands such as ‘Open Facebook and write a new status that says “Best day ever”’ work perfectly, as do actions like opening the Settings app in the Display section, making a phone call and opening the camera. Google Assistant can do your camera and phone call task, but not the Facebook or Settings commands.
What’s clear is that there’s a long way to go. Bixby doesn’t hear the nuances of British English (it only supports US English) so often gets things wrong, especially names. It also insists on encouraging you to use it more by giving you ‘XP’, informing you how much you’ve earned in a pop-up with an on-screen animation which not only makes noise, but also takes over half the screen. To be honest, most of my Bixby usage so far has been accidental, normally when pulling my phone out of pocket. It’s nowhere near ready for the prime time.
Elsewhere, the experience is great. From the home screen you can swipe up or down to open your app drawer, and the notifications pane and quick options are non-obtrusive. The Edge Pane is just terrific, allowing you to put all manner of app shortcuts and other tools within a swipe’s reach, no matter which app you have open.
The home screen is a customisable grid, meaning you can fill it with up to 36 apps if you so choose, or drop it down to a 4×5 grid for bigger icons and easier access. You can even get rid of the horrid frames around your app icons that Samsung enables by default; it’s clear Samsung understands that more options is better, especially for picky phone users who will download a new home screen launcher as soon as they encounter one they don’t like. I haven’t yet felt the need to do so, which is very unusual for me.
Samsung Experience is also very customisable, with themes, icon sets, fonts and more downloadable from the Samsung Themes or Galaxy Apps store. They vary in quality, but it seems to be curated by a human, so good stuff should find its way to the store fronts. The only thing I hate? The default emoji set, which can’t be changed.
The Galaxy Note 8 handles split-screen apps really well, and it’s even possible to create Edge shortcuts that open two apps simultaneously in split-screen mode.
The process of unlocking your phone can be done in many different ways. This is a good thing, because the fingerprint scanner is in such an illogical and hard-to-reach place, I don’t use it at all.
There are other options: the iris scanner is pretty fast but a non-starter for me, because it doesn’t work if you wear glasses. There’s also facial recognition that only lets you register one version of your face. This, again, can be annoying if you scanned your face with glasses on and try and unlock with them off, because it won’t always work. It was my unlock method of choice, although it was reliable maybe 90% of the time, which left me reaching for my pattern unlock more often than I’d have liked.
The S Pen is a passive (no battery needed) stylus that sits in its own dedicated nook. It’s great, and is the most natural writing experience I’ve found on any device, perhaps aside from the Microsoft Surface Pro‘s Surface Pen. The screen supports over 4000 pressure sensitivity points, meaning tiny adjustments in pressure will change how your scribbles appear.
Its integration into Android isn’t just a few random note-taking apps; this is a proper, whole-hearted extra layer that works really well. The most obvious is its ability to take super-quick notes when the phone is in standby. Just pull out the stylus and the screen will turn on, allowing you to jot a quick note without having to go through the rigmarole of unlocking it tapping around.
Better still is the shortcut wheel that can be found when you press the pen’s single button. This brings up not just the ability to create a new note, but also take an instant screenshot and write on it, translate what’s on screen and even start a screen recording to be saved as an animated GIF. You can also add your own shortcuts to the wheel if you have an app you use frequently with the S Pen.
Worried about losing the stylus? There’s an alarm that will sound if you start moving without docking it safely away.
There’s a bizarre missing feature, though. The Note 8 supports handwriting recognition – you can write directly onto the keyboard and it’ll translate your scrawls into text – but the Samsung Notes app provides no way of turning your notes into plain text.
Overall, though, the S Pen is a genuinely useful feature and not a gimmick, but is it worth the price premium over the standard Galaxy S8+? That’s up to you to decide.
The Note 8 gets a second rear-facing camera, presumably to differentiate it more from the Galaxy S8+. The main camera is a 12MP sensor behind a wide-angle, f/1.7 lens. The second is another 12MP sensor behind a zoomed lens that provides 2x optical zoom behind a f/2.4 aperture.
The main camera is excellent, producing clear, detailed and colourful shots that are beyond Instagram-worthy. There are loads of modes to choose from, and there’s even a Pro mode for adjusting settings such as shutter speed to your exact liking. It has optical image stabilisation (OIS) and it’s exceptionally rare for any photo to be unusable because of motion blur.
The second sensor is where things get interesting. It has double the focal length of the main camera, allowing you a little freedom to zoom in on a subject that’s further away, or that would benefit from some cropping. Because the aperture isn’t as wide as the main sensor, you do lose some flexibility, but in certain situations having this zoom is extremely advantageous.
The zoom lens’ main benefit is the new Live Focus tool. This allows you to shoot images on the zoom lens, while the main sensor is being used to understand the background. Together, these let you de-focus the background while you’re shooting to create some very classy-looking portrait photos.
It does require you to be around 1.2m from your subject, which can be a pain, and won’t work if there’s too little or too much light. If you want to make further adjustments, you can adjust the level of blur after you’ve finished shooting, which means you don’t have to spend ages faffing around when taking the initial shot. Whether or not you’re a fan of artificial bokeh, it works very well indeed. Any imperfections in the blurring were so small that at most normal image sizes they’re impossible to see.
If it turns out you hate what you’ve created, the trusty wide-angle lens camera also takes a shot at the same time. It’s this last feature that sets the Note 8 from its dual-camera rivals such as the Huawei P10 and iPhone 7 Plus. It’s certainly not a deal-clincher, but can open up some fun creative opportunities.
Now for a few sample shots to show how this camera handles different lighting conditions.
On the video front, the camera can shoot slow-motion video at 720p at 240fps, which is spectacularly good fun. Regular video is good, too, and can be shot at beyond Full HD, although for file size purposes I’d recommend sticking to Full HD. OIS works wonders here, and video is smooth and vibrant.
The front-facing camera is another success, producing natural shots with plenty of detail and a lens wide enough comfortably fit more than three people in the frame.
Powered by the Samsung Exynos 8895 system-on-a-chip in the UK, this phone performs almost identically to the Samsung Galaxy S8 and S8+. In GeekBench 4 it managed 2003 and 6666 in the single- and multi-core tests respectively, while in AnTuTu it managed 171,413. All of these are within a rounding error of the Note 8’s smaller siblings.
In regular use, I had no performance concerns. The Note 8 opens apps and web pages in a flash, can play 3D games such as Real Racing 3 at the best possible settings, and generally feels like an exceptionally competent work companion. I have no complaints.
The Note 8 supports Samsung DeX, which I reviewed using the Galaxy S8+. The fact that this phone is powerful enough to support an almost proper desktop PC experience is seriously impressive.
Wi-Fi performance is fine, although it’s still not as fast at switching and connecting to networks as Huawei phones. Call quality is excellent, too.
And here lies the crux of this review. As I stated on the first page, I’ve not had long enough with this phone to make definitive conclusions about its battery life, but I can at least say what my experiences have been so far.
In its regular power mode mode, I’d be highly concerned that the Note 8’s 3300mAh battery wouldn’t get me through a full day of web browsing, social media, streaming music and taking photos. I had a day out in which I browsed the web on the phone for a couple of hours, took maybe 50 photos and did about 15 minutes of Maps navigation, and by the end of the day I was scrabbling for a charger. The phone does at least charge ridiculously quickly; expect to go from an empty tank to full in an hour with the supplied charger.
With the optimised mode switched on, I’d be more confident about getting through a day of heavy use. The phone is noticeably slower (around 20% according to my benchmarks), but it’s still fast enough not to be annoying.
Samsung’s power-saving modes are among the best I’ve ever used, with each one customisable to your exact wants and needs. But I’d much prefer it if I could ignore them and have a phone that I could use all day.
I think Samsung is making an assumption that the people who buy this phone will spend a good portion of their day at work, with the phone plugged in. If that sounds like you, you’ll be fine. But just remember than when you take your Note 8 out for the weekend or on holiday, you’ll absolutely need a battery pack on your person or in your luggage.
With all of that said, I need to spend more time with the Note 8 before coming to a firm conclusion about whether its battery life is enough of a concern for it to lose marks.
Should I buy the Galaxy Note 8?
By this point, you’re probably tossing up whether you should buy a Galaxy S8+ or the Note 8. The Note 8 costs close to £900/$1170 upfront, while the S8+ is smidge under £800/$1040. Over the course of a contract you probably won’t feel much of a difference.
It comes down to features, then. The Note 8 has a dual-camera setup which is entirely non-essential yet extremely fun to use, while the stylus is certainly useful for many. Meanwhile, the S8+ has an easier-to-hold design and a larger battery at 3500mAh, which for many people will be the difference between making it through a full day of heavy usage and having to dig out the battery pack at 6pm.
If its extra pen and camera features interest you, the Note 8 is undoubtedly a decent buy if you can stomach learning how to use power-saving modes.
A worthy comeback for the Galaxy Note brand, but battery problems (not of the incendiary variety this time) may still come back to haunt it.