Lenovo blames clerical error for reported LaVie Z “defect”

Lenovo just can’t catch a break these days. Just after anotherreported security flaw in its pre-installed software, the world’s largest PC makers is once again the target of criticism over itsnewly launched LaVie Z 360 laptop/tablet hybrids. Consumer Reports took to the Web to inform the public about Lenovo knowingly shipping a defective product and offering a 5 percent refund in reparation. Lenovo, however, stands firm that there was no defect. Instead, the blame lies solely on an error on what got put up on the LaVie Z 360’s product page.

Here’s the scoop on the drama, On Friday, Consumer Reportsposted an article calling the public’s attention on what might be rather scandalous behavior for the PC maker. In a nutshell, it points out that the LaVie Z 360 isn’t functioning in the four modes (laptop, tablet, tent, stand) promised on the product page, with tent and stand not working as advertised. It also presents an email from Lenovo acknowledging the issue but, rather than actually fix the problem, will continue shipping the device and just offer a 5 percent refund.

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https://www.slashgear.com/lenovo-blames-clerical-error-for-reported-lavie-z-defect-10382903/